Support Services

What is *Hotline?

24/7 response to telephone calls for crisis assistance. The caller may or may not become a client of the program.

What is Adult Basic Education (ABE)?

ABE program brings an adult's reading and math competency levels to 6th-grade proficiency.

What is Case Management?

Supports focusing on meeting the goals identified in an individualized treatment plan. Services can be individual or group services. Also called Community Psychiatric Supportive Treatment (CPST)

What is Domestic Violence?

Intimidation, physical or sexual assault, battery and/or other abusive behavior as part of power and control by one person against another in a domestic setting, such as in marriage or cohabitation.

What is Food Assistance ?

Hunger relief.

What is Foster Care/Adoption?

Education, training, supports, provided to families who provide parental care to children who have been removed from their natural family. Services include mental health therapy and supports for the fostered or adoptive child.

What is General Equivalency Diploma (GED)?

The GED program prepares an adult to secure a GED credential. This program explores the GED exam's four subject areas provides practice testing opportunities, and develops higher-level writing and reading comprehension skills.

What is LGBTQ2+ ?

LGBTQ2+ is often used to mean all the communities included in LGBTTTQQIAAP (lesbian, gay, bisexual, transgender, transsexual, queer, questioning, intersex, asexual, ally, pansexual) Gives and receive support and education from individuals with shared life experiences or professional staff.

What is Medication Drop Box Locations?

Medication drop boxes allow individuals to legally and safely dispose of unneeded or expired prescription drugs.

What is Naloxone / Narcan?

Training and distribution of Naloxone (Narcan) kits used to immediately treat an opioid overdose.

What is Peer Support?

Support and education received from credentialed individuals with shared life experiences.

What is Pregnant Women ?

Support and education provided by professional staff to individuals who are pregnant with complications. Referred by a medical professional.

What is Referral & General Information?

Responses, usually by telephone, to inquiries from people about services in the community.

What is Senior Adult Services?

Vulnerable adults, 50 or older are provided supports to live a safe and secure life free of abuse, neglect and exploitation.

What is SOAR?

SSI/SSDI Outreach, Access, and Recovery (SOAR) is a program to increase access to SSI/SSDI for eligible adults* experiencing or at risk of homelessness, have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder.

What is Social/Recreational Services?

Services that include activities and supports to enhance the quality of life of the individual served.

What is Special Services ?

Supports for special populations.

What is Transportation ?

Dependable, and responsive public transportation for citizens in Montgomery County and western Greene County.

What is Victim or Witnesses of Felony Offense?

Services may include: Crisis-Intervention & Supportive Services, explanation of the Criminal Justice Process, Advocacy & Assistance during Court Proceedings, Assistance with Notification Process, Assistance with Crime Victim Compensation, and Assistance with Post -Conviction Issues.

What is Warmline?

A phone number called to talk to an individual with lived experience. In this age of social isolation, the phone is a lifeline for individuals in need of support.

What is Refugee Resettlement ?

Supportive services to help refugees with housing, cultural orientation, employment assistance and connecting to community and medical resources